Our Leaders

Susan started at Total Party Planner in 2008 as a Sales & Support Specialist, assisting the Director of Sales & Support. She quickly worked her way up to the Director of Sales & Marketing position, where she led the company’s sales and marketing efforts, interacting daily with TPP’s customer base.

Seeing her strong abilities to help support and design, the management team asked her to step into a new role. Now transitioning into IT Management and Support, Susan will be using her experience from working with TPP’s users to manage product development and application support.

Susan graduated from Virginia Commonwealth University in 2007 with a BS in Mass Communications with a concentration in Public Relations. Through her coursework at VCU, Susan developed two winning public relations campaigns for organizations in the Richmond community. She also volunteered with and interned during two winning political campaigns.

Recently married, she enjoys spending time with her husband Ryan, updating their new house. Outside of work you can always find her at Bikram Yoga, where she participates in a work study program.

Emily came aboard with TPP in 2011 as a member of the Customer Support team - bringing with her years of customer support and service experience. She has deep passion for keeping our customers happy and ensuring all of their issues are resolved in a timely and professional manner.

She studied Journalism at the University of Mississippi and is currently pursuing a degree in Human Resources Management at the University of Richmond.

Outside of work, Emily enjoys performing in local musical theatre productions, baking, reading, and cheering on her Ole Miss Rebels.

Paul joined the TPP family in 2011, bringing 20 years of successful Sales and Marketing experience with a talent for analyzing companies, indentifying their business needs and recommending solutions.

“Total Party Planner is a perfect blending of ingredients for me,” Paul says. “The foodie in me gets to help fellow foodies with a business solution that will not only streamline their business, but truly impact their bottom line.”

Paul and his wife, Tina, live in the Richmond area with their two daughters, Vivienne and Sophie. He also enjoys playing music with his band- Unit 38 and supporting his VCU Rams.

Sue came on board in 2011 to formalize the marketing strategy for Total Party Planner. She has experience developing and implementing marketing plans for large and small companies. Sue also has a passion for event and meeting planning, so she really believes in the TPP product and understands how useful it can be.

After earning her degree in Mass Communications from Towson State University in Baltimore, she continued living and working in Maryland, before moving to Richmond in 2007. While in Maryland she trained for, and competed in many sprint distance triathlons. Now, to keep the work/family/training balance in check, she strives to compete in at least one triathlon each year.

In her spare time she enjoys antiquing and, in the summers, planting her vegetable garden. She also enjoys family time with her husband Nate, and son Harrison. Many weekends you’ll see her in the stands at a Little League, soccer or football game!

Jerad began his IT career with Total Party Planner in 2005. He has played a huge role in the company's transition from the desktop world to the web-based world. At Total Party Planner, he develops new application features and provides clients with advanced technical support.

Jerad's fascination with computers started at an early age. While on vacations with his family and friends, he always brought along his favorite computer programming books for some light pleasure reading. Later, he earned a college degree with a focus in programming.

Outside of the office, Jerad likes to study, watch movies, browse the web, play board games and listen to music.

Michael joined Total Party Planner in 2008, and his career has rocketed off since then. He quickly got involved with integrating advanced web technologies and service APIs. He has contributed to the design and development of in-house management and monitoring utilities.

Graduating from ECPI Technical College, Michael earned two degrees in Web Design and Computer Programming with magna cum laude honors.

He is responsible for the end user experience for our application product on all levels. This includes life cycle stages such as: Analyzing, Design, Implementation and Maintenance. He also provides superior customer support for advanced issues.

Outside of Total Party Planner, Michael spends time enjoying movies, running and online games.